Frequently Asked Questions

Online check-in can usually be done 24 hours (in some cases 48 hours) up to 3-4 hours before the flight. Once it is done, you will receive your Boarding Pass. Don’t worry, you will receive it in good time and it will be available for download no later than 6 hours before your flight. If you don't want to wait, you can complete the online check-in process yourself.

Choosing a seat in the aircraft can be done both at the time of booking and at the time of check-in. The process involves an additional cost, depending on the chosen position in the aircraft (next to the window, on the edge, seat with extra legroom, priority seat at the front of the cabin, etc.). Contact an agent if you need help selecting a place.

To find the best price for a plane ticket, use the Zbor24.ro calendar widget. It allows you to select a travel range and choose the length of stay (eg 3 nights). Following the search, the calendar will show you the most advantageous dates for a round trip during that period.

You can book a plane ticket online easily and quickly on Zbor24.ro. If you're having trouble or need expert advice, contact an agent to help you with your booking.

The fastest way to pay for plane tickets is online payment by bank card. If you do not have a bank card, you can make the payment by bank transfer.

A flight ticket reservation will remain active from 30 minutes to 24-48 hours, depending on the chosen airline and other criteria. Some airlines, however, do not allow seat and price blocking. In such cases, after completing the booking you will be informed that the price may change at any time, therefore we will recommend you to make the payment as soon as possible.

Most airlines do not allow changes to plane tickets. Some, however, allow changes for additional fees. Contact an agent about your ticket to find out if you can make changes or not.

Airline rules are often restrictive. Therefore, reimbursement is allowed either with a penalty or only airport tax reimbursement is allowed. Some airlines also restrict the refund of airport taxes, so the passenger cannot recover anything from the cost of the ticket. Contact an agent to check exactly if your ticket is eligible for a refund and what the refund amount would be.

If you can't find your ticket in your INBOX, please check your SPAM box. If you didn't find it there, contact us at +40 3178 11110 by phone/whatsapp or email [email protected] and request that it be sent to you again, indicating your email address.